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隐私政策
最后更新：2024年12月
1. 我们收集的信息
1.1 您主动提供的信息
当您使用我们的服务时，我们可能会收集以下信息：
- 账户信息：当您创建账户时提供的邮箱地址、用户名等基本信息
- 占卜内容：您输入的问题、选择的占卜方式、占卜结果等
- 反馈信息：您通过应用内反馈功能或客服渠道提供的意见和建议
- 使用偏好：您对应用功能的偏好设置和使用习惯
1.2 自动收集的信息
为了提供更好的服务体验，我们可能会自动收集以下信息：
- 设备信息：设备型号、操作系统版本、应用版本等
- 使用数据：应用使用频率、功能使用情况、会话时长等
- 技术信息：IP地址、网络类型、崩溃日志等
2. 信息使用目的
我们收集和使用您的信息主要用于以下目的：
- 提供占卜服务和相关功能
- 改善用户体验和产品质量
- 处理您的请求和提供客户支持
- 确保服务安全和防止欺诈行为
- 遵守法律法规要求
3. 信息共享
我们承诺不会出售、出租或以其他方式向第三方披露您的个人信息，除非：
- 获得您的明确同意
- 法律法规要求或法院命令
- 为保护我们的合法权益或用户安全
- 与可信赖的服务提供商合作（如云存储、分析服务等），且这些服务提供商有义务保护您的信息
4. 数据安全
我们采用行业标准的安全措施来保护您的个人信息：
- 使用加密技术传输和存储敏感数据
- 定期进行安全审计和漏洞检测
- 限制员工对个人信息的访问权限
- 建立数据泄露应急响应机制
5. 您的权利
根据相关法律法规，您享有以下权利：
- 访问权：了解我们收集了哪些关于您的信息
- 更正权：要求更正不准确或不完整的信息
- 删除权：要求删除您的个人信息
- 限制处理权：要求限制对您信息的处理
- 数据可携带权：要求以结构化格式获取您的数据
6. 儿童隐私保护
我们的服务主要面向成年人。如果您是13岁以下的儿童，请在父母或监护人的陪同下使用我们的服务。我们不会故意收集13岁以下儿童的个人信息。
7. 隐私政策更新
我们可能会不时更新本隐私政策。重大变更将通过应用内通知或邮件的方式告知您。继续使用我们的服务即表示您同意更新后的隐私政策。
8. 联系我们
© 2024 地衣苔元科技（上海）有限责任公司. 保留所有权利.
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Privacy Policy
Last updated: December 2024
1. Information We Collect
1.1 Information You Provide
When you use our services, we may collect the following information:
- Account Information: Email address, username and other basic information when you create an account
- Divination Content: Questions you input, divination methods you choose, divination results, etc.
- Feedback Information: Suggestions and feedback you provide through in-app feedback or customer service channels
- Usage Preferences: Your preference settings and usage habits for app features
1.2 Automatically Collected Information
To provide better service experience, we may automatically collect the following information:
- Device Information: Device model, operating system version, app version, etc.
- Usage Data: App usage frequency, feature usage, session duration, etc.
- Technical Information: IP address, network type, crash logs, etc.
2. Purpose of Information Use
We collect and use your information mainly for the following purposes:
- Provide divination services and related features
- Improve user experience and product quality
- Process your requests and provide customer support
- Ensure service security and prevent fraud
- Comply with legal and regulatory requirements
3. Information Sharing
We promise not to sell, rent or otherwise disclose your personal information to third parties, except when:
- We have your explicit consent
- Required by laws and regulations or court orders
- To protect our legitimate interests or user safety
- Cooperating with trusted service providers (such as cloud storage, analytics services, etc.) who are obligated to protect your information
4. Data Security
We use industry-standard security measures to protect your personal information:
- Use encryption technology to transmit and store sensitive data
- Regular security audits and vulnerability detection
- Restrict employee access to personal information
- Establish data breach emergency response mechanisms
5. Your Rights
According to relevant laws and regulations, you have the following rights:
- Right of Access: Know what information we have collected about you
- Right of Rectification: Request correction of inaccurate or incomplete information
- Right of Erasure: Request deletion of your personal information
- Right to Restrict Processing: Request restriction of processing of your information
- Right to Data Portability: Request your data in a structured format
6. Children's Privacy Protection
Our services are mainly for adults. If you are under 13 years old, please use our services under the supervision of your parents or guardians. We do not knowingly collect personal information from children under 13.
7. Privacy Policy Updates
We may update this privacy policy from time to time. Major changes will be notified through in-app notifications or email. Continued use of our services indicates your agreement to the updated privacy policy.
8. Contact Us
© 2024 Lichen Technology (Shanghai) Co., Ltd. All rights reserved.